House Rules

Just like on all filming locations, cast, crew and guests alike must follow the rules!

Here are some guidelines to make sure your visit to The Studio Tour goes smoothly.

As always, our Visitor Services Team are on hand before, during and after your visit should you have any additional queries.

Arrive on time

We recommend that you arrive no less than 15 minutes before your allocated bus departure time, as printed on your ticket and/or included in your email booking confirmation. This applies to all admission tickets and to transport inclusive packages. Please see your booking confirmation for your ticket time from either;

  • Studio Tour Parking The Boulevard Banbridge
  • Belfast Europa Bus Centre
  • Busarás, Store Street Bus Station, Dublin

Failure to arrive on time

Should you fail to arrive at or before your departure time, your Admission to The Studio Tour will not be permitted.

Children

Children under the age of 16 must always be accompanied by an adult.

Baggage search

Random baggage searches will be conducted from time to time at The Studio Tour entrance. Refusal to permit your baggage to be searched will result in admission being refused.

Re-entry

If, for any reason, including having completed your Studio Tour, you exit The Studio Tour, you will not be re-admitted to the tour without having purchased another ticket.

Amending your visit date or departure time

If you wish to change the date of your visit and/or your departure time from your selected point of departure, you must call our Visitor Service Team on +44 28 40 464 777 or email [email protected]. A £5.00 amendment fee will be applied on each occasion a booking is amended.

Refunds, Transferability, Alterations

Tickets are non-refundable, non-transferable and void if defaced or altered.

On-Site Regulations

Food and Beverage

It is not permitted to bring food or drink into The Studio Tour. Guests are permitted to bring their own reusable water bottles. Reusable bottles are also available to purchase at The Studio Tour Shop.

Animals

Trained assistance dogs are welcome at The Studio Tour and dog refreshment bowls can be provided on request. Unfortunately, no other pets or animals are permitted at or into The Studio Tour.

Behaviour

When visiting The Studio Tour, you agree to abide by the Law, to respect the rights and entitlements of The Studio Tour staff, and other guests to The Studio Tour.

Full Terms & Conditions and Privacy Policy

We recommend you familiarise yourself with our full Terms & Conditions which are available here. We use your personal information in accordance with our Privacy Policy. Details of our Privacy Policy are available here.